Privacy Policy

Welcome to the design coop! This Privacy Policy outlines how we collect, use, maintain, and disclose information collected from individuals interacting with our collection points. Here’s how we handle your information at our collection points. By engaging with us, you agree to the following practices.

Information We Collect:

Personal identification information (Name, Email, Phone, etc.)
Demographic information (Age, Gender, etc.)
Other information relevant to the design coop’s programs and initiatives, including:

Other info relevant to the design coop’s programs:

Workshop and event applications
Newsletter sign-ups

Personal information such as name, last name, and email address are collected when you sign up as a member.

How We Use Collected Information:

Tailoring services to your needs
Improving our programs, products, and services
Sending you updates about events, news, and other relevant info
Ensuring accurate communication and membership details

Personal information such as name, last name, email address, shipping and billing address, payment information are collected for the purpose of establishing a member profile, paying membership fees and/or member events. Region of residence, field of artistic practice, and career stage are collected in order for us to better understand who we are serving and in order to allow you to connect with others members via the membership directory. Email addresses are shared with Mailchimp on an opt-in basis in order to allow the design coop to communicate community news, events, and updates via our monthly newsletter and member exclusive newsletter.

Sharing Your Information:

We prioritize your privacy. Your personal information is not sold, traded, or rented to third parties.

Security:

We are committed to ensuring that your information is secure. We have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect.

Your Consent:

By sharing your information, you’re giving us permission to use it as outlined in this Privacy Policy.

the design coop is committed to keeping our security practices up-to-date to safeguard the confidentiality of your personal information. Some of the practices that we have in place to ensure this are: limiting access to sensitive data to a need-to-know basis, password protection on documents with sensitive data, and limiting downloads of personal information to local computers as much as possible.

How Long We Store Your Information

When you visit our website, your IP address is stored by Google Analytics for 14 months. the design coop will not see your IP address information through Google Analytics due to their own privacy-policy restrictions.

Information collected when you sign up as a member of the design coop will be stored for a period of up to 5 years subsequent to the expiry of your membership. After this period the information will be archived. We will continue to store your data for the duration of your membership at the design coop. During this time, you are able to update and remove information you have shared via your member profile on the design coop website.

When the design coop has a legal obligation to retain information for longer periods than those set out in this policy, those obligations will prevail over this policy.

Questions?

Reach out to us through our contact form.

Changes to This Policy:

the design coop may update this policy periodically. Please review this page for the latest information.

Cookie Policy:

What Are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They are widely used to make websites work or improve their efficiency.

How We Use Cookies:

Essential cookies are necessary for the design coop’s website to properly track and analyze user behavior to distinguish humans from bots or automated software.

Analytics & Customization Cookies collect information that help the design coop understand how our website is being used, how effective marketing campaigns are, and to help us customize our website for our members.

Performance & Functionality are used to enhance the performance and functionality of our website. Without these cookies, certain functionality (like videos) may become unavailable.

Your Consent:

By using our website, you consent to the use of cookies in accordance with this policy. If you do not agree, you may disable cookies in your browser settings; however, certain features of our website may not function properly.

Managing Cookies:

You can control and/or delete cookies, depending on the system availability.

Changes to This Policy:

We may update our Cookie Policy to reflect changes in technology or legal requirements. Please review this policy periodically for the latest information.

If you have questions about our use of cookies, contact us through our contact form.

How to Access Your Information, Make a Complaint, or Exercise Another Right Related to Your Privacy

You may at any time:

Ask to access the personal information that we have regarding yourself;
Update your information by logging in to your membership profile or reach out to ask the design coop to make a correction to personal information it holds about you;
Withdraw your consent to the retention of your personal information; or
Make a complaint regarding your privacy.

To exercise any of these rights, please email us at quinten (at) thedesigncoop.ca