HSBC: Empowering Employees with Degreed

Project Overview

This project involved curating a comprehensive library of learning resources on the Degreed platform for HSBC employees, with a particular focus on key areas such as Big Data, Cyber Awareness & Security, and Artificial Intelligence. To further enhance employee development, a series of targeted campaign weeks were implemented, focusing on specific themes like sustainability, data skills, personal skills, and future skills.

Key Challenges and Opportunities

Curating a vast and diverse library of high-quality learning content in both French and English to cater to the diverse needs and learning styles of HSBC employees globally.

  • Ensuring the curated content aligns with HSBC's strategic priorities and employee development goals.

  • Driving employee engagement and participation in the learning platform and campaign weeks.

  • Provide employees with access to a wide range of learning resources to enhance their skills and knowledge in critical areas.

  • Foster a culture of continuous learning and development within HSBC.

  • Leverage targeted campaign weeks to drive focus and engagement on specific skills and topics.

Recommendations and Next Steps

  • Campaign Weeks:

    • Develop a diverse and engaging schedule of campaign weeks that cover a wide range of relevant topics.

    • Use a variety of communication channels (e.g., email, intranet, internal communications) to promote campaign weeks and encourage participation.

    • Track key metrics (e.g., course enrollments, completion rates, employee feedback) to measure the effectiveness of campaigns.

  • Employee Engagement:

    • Promote the Degreed platform and its benefits through various channels, including internal communications, manager training, and employee workshops.

    • Recognize and reward employee participation in learning activities.

    • Leverage gamification and other interactive elements to enhance employee engagement with the platform.

Impact and Outcomes

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    Increased Employee Engagement: The Degreed platform and targeted campaign weeks significantly increased employee engagement in learning and development activities.

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    Enhanced Employee Skills: Employees gained valuable skills and knowledge in key areas such as Big Data, Cyber Security, and AI, enabling them to better perform their roles and contribute to the organization's success.

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    Improved Business Performance: The upskilling initiatives contributed to improved business performance by enhancing employee productivity, innovation, and adaptability.

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    Stronger Learning Culture: The project fostered a stronger culture of continuous learning and development within HSBC, empowering employees to take ownership of their professional growth.