HSBC: Empowering Employees with Degreed
Project Overview
This project involved curating a comprehensive library of learning resources on the Degreed platform for HSBC employees, with a particular focus on key areas such as Big Data, Cyber Awareness & Security, and Artificial Intelligence. To further enhance employee development, a series of targeted campaign weeks were implemented, focusing on specific themes like sustainability, data skills, personal skills, and future skills.
Key Challenges and Opportunities
Curating a vast and diverse library of high-quality learning content in both French and English to cater to the diverse needs and learning styles of HSBC employees globally.
Ensuring the curated content aligns with HSBC's strategic priorities and employee development goals.
Driving employee engagement and participation in the learning platform and campaign weeks.
Provide employees with access to a wide range of learning resources to enhance their skills and knowledge in critical areas.
Foster a culture of continuous learning and development within HSBC.
Leverage targeted campaign weeks to drive focus and engagement on specific skills and topics.
Recommendations and Next Steps
Campaign Weeks:
Develop a diverse and engaging schedule of campaign weeks that cover a wide range of relevant topics.
Use a variety of communication channels (e.g., email, intranet, internal communications) to promote campaign weeks and encourage participation.
Track key metrics (e.g., course enrollments, completion rates, employee feedback) to measure the effectiveness of campaigns.
Employee Engagement:
Promote the Degreed platform and its benefits through various channels, including internal communications, manager training, and employee workshops.
Recognize and reward employee participation in learning activities.
Leverage gamification and other interactive elements to enhance employee engagement with the platform.
Impact and Outcomes
Increased Employee Engagement: The Degreed platform and targeted campaign weeks significantly increased employee engagement in learning and development activities.
Enhanced Employee Skills: Employees gained valuable skills and knowledge in key areas such as Big Data, Cyber Security, and AI, enabling them to better perform their roles and contribute to the organization's success.
Improved Business Performance: The upskilling initiatives contributed to improved business performance by enhancing employee productivity, innovation, and adaptability.
Stronger Learning Culture: The project fostered a stronger culture of continuous learning and development within HSBC, empowering employees to take ownership of their professional growth.